Our Books

Terms and Conditions

Making A Purchase

Making a purchase could not be easier. Just browse our catalog, find any items that you wish to buy and press the "Add To Cart" button next to them. After you have finished your selection, click on "Checkout" button and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit and debit card payments by PayPal. All payments are processed by PayPal directly and we do not receive or store any credit card details.

Alternatively you can place your order by telephone on +44 (0)1223 893295 during UK office hours - or by fax on +44 (0)1223 894539, or ask for an invoice to be sent by post or email.

Base Currency

All transactions are denominated in UK Sterling. US Dollar prices shown on the site are indicative only. If purchasing from outside the UK, the transaction will appear on your credit card statement at an amount in your local currency which corresponds to the UK Sterling price translated at our bank's exchange rate for the transaction date.

Country of Merchant Domicile

The Country of Merchant Domicile is the UK.

Shipping And Handling

The postage and packing charge for all deliveries to UK addresses is £4 per book up to a maximum of £12.

The postage and packing charge for all deliveries to addresses in the rest of the world is £6 per book up to a maximum of £18.

Delivery Schedule

Almost all of our books are in stock and will be despatched within 3 working days.

If you require a more urgent delivery please contact our office on 01223 893295 and we will endeavour to fulfill your requirements.

Back Orders

If for some reason when orders are received we have a zero stock level and a delay on delivery is anticipated of more than 7 working days we will notify you of a revised delivery date.

Credit Card Security

All online credit card transactions are processed using secure encryption by a third party handling agent which has been approved by our bank Barclays Merchant Services. We do not receive or store any credit card details from these transactions.

All credit card details which are received to complete a phone or fax order are deleted as soon as the transaction is cleared.

Privacy policy

CISP do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy

If your book arrives damaged please contact us within 3 working days of receipt and we will arrange a replacement. If you find that the books are not required, incorrect or a mistake was made when ordered please return the books in the original packaging and a refund will be made less a restocking charge of 25%, no postal charges will be refunded. This will not effect your statutory rights.